We guarantee all items to be fully functional and for cell phones, activation to the cell phone carrier specified in the auction. We allow 7 days to report any issues with function or activation. After that, buyer assumes full responsibility for any problems. We offer no warranty beyond that, expressed or implied. It is recommended that you purchase a 3rd party warranty like the one listed above in the listing details. Should you have an issue with function or activation within the initial 7 days, please contact us to get a RA number. DO NOT send an item back without contacting us first. This will result in the shipment being rejected and the package coming back to you. We will provide a refund or exchange for any items that qualify for return. Please do not leave negative feedback without contacting us first and allowing us to try and resolve any issue that arises.

We buy & sell cell phones, ipods, and other electronics.

Please use the eBanza "contact seller" to communicate with us. This helps us to keep communications organized and be more efficient. We try and answer all emails within 24 hours excluding weekends & holidays. Our business hours are Mon - Fri 9 am - 5 pm. We do not answer emails after business hours